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DC Group Processing Coordinator in Minneapolis, Minnesota

A history of steady growth. A proven track record as an innovator. An industry that's growing every day. Now hiring skilled Processing Coordinator.

DC Group, headquartered in Minneapolis, MN provides mission-critical support to some of the most recognized companies in the United States. Operations include support for data centers throughout the United States and Canada. With seven years and counting on Inc. Magazine's fastest-growing companies list, our exponential growth shows no sign of slowing down. A continued emphasis on innovation, superior service and cutting-edge, proprietary software solutions has given us a reputation that speaks for itself.

Processing Coordinator responsibilities:

  • Provide over-the-phone and e-mail support to our clients

  • Assist with managing a designated territory that includes our clients and DC Group Field Service Engineers

  • Prioritize and create quotes for services based on industry standards and field service recommendations

  • Drive the logistics between multiple departments to successfully manage, coordinate, and execute maintenance activities

  • Analyze, process, and write field service reports

**Familiarity with the industry is not required, and this position does not involve any sales. DC Group provides extensive coaching and job training to ensure your success, as well as healthy incentive bonuses on top of a strong starting salary. This role is an excellent entry level position for recent college graduates!

Candidates for this position should have:

  • Minimum AA/AS degree

  • Strong communication skills

  • Customer service experience

  • Ability to multi-task in a fast-paced environment

  • Exceptional organizational skills

  • Intermediate to advanced PC skills

  • A positive attitude and an ability to represent DC Group with professionalism

Employee Benefits Including:

  • 7 paid holidays

  • Paid time off (PTO)

  • Medical Plan

  • Dental Plan

  • Vision Plan

  • Health Savings Account

  • Company paid employee STD/LTD/Life/AD&D

  • Supplemental plans (Critical Illness, Accident, Life/AD&D)

  • 401(k) plan with employer match

This company does not discriminate in employment or the provision of service on the basis of race, color, religion, creed, age, sex, national origin, ancestry, marital status, pregnancy, familial status, disability (including those related to pregnancy or childbirth), membership or non-membership in a labor organization, sexual orientation, status with regard to public assistance, genetic information, complaining in good faith to the Company or a public authority, or any other characteristic protected under local, state, or federal statute, ordinance, or regulation.