Minnesota Manufacturing Jobs

Job Information

Rose International Quality Assurance Inspector in Brooklyn Park, Minnesota

Position Title: Quality Associate, Remediation Position Number: 341380 Location: Brooklyn Park, MN 55428 Position Type: Temporary Required Skill Set: Medical device, Quality Assurance, TrackWise Position Description: **C2C is not available** **Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.** Quality Associate, Complaint Handling/Remediation Requirement Number: 10570 Contract Start: ASAP Duration or End Date: 5 months Location: Brooklyn Park, MN 55428 Our client is an American health care company that primarily focuses on products to treat hemophilia, kidney disease, immune disorders and other chronic and acute medical conditions. Quality Associate I - Remediation Complaint Handling Product Quality Summary: The Quality Associate I (QAI) will work with the Complaint Investigation team in Brooklyn Park during a 6+ month period while remediation of Complaint records occurs. The QAI will contribute to the effort by either remediating past records or working on new complaints. Essential Duties and Responsibilities: Process complaints which may include: Collect necessary complaint information Evaluate complaint for need to investigate and coordinate sample retrieval Document investigation and sample evaluation results Conduct record reviews Respond to customer complaints (written or verbal) Work within a computerized database system (Trackwise, JIRA, etc.) Manage workflow; identify and escalate issues Cooperate with cross-functional teams to ensure timely complaint closures Qualifications: Ability to prioritize multiple tasks to ensure compliance with regulations and standard operating procedures Knowledge and application of computer systems for word processing, excel and complaint management (Trackwise, preferred) Ability to work with cross-functional teams and to interact effectively with peers, management and internal customers Readily accepting of assignments to new/different projects Demonstrated critical thinking ability Ability to work independently and problem solve Solid written/verbal communication and organizational skills Education and/or Experience: Associate''s Degree in nursing, pharmacy, medical technology, engineering or scientific background (MLT, LPN, RN) or equivalent experience (defined as a minimum of 3 years of medical products industry experience). 0-3 years work experience in a cGMP related industry or in a clinical setting Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.)