ReSound Second Shift Supervisor - Operations in Bloomington, Minnesota
Second Shift Supervisor - Operations
Schedule: Full time
Direct, lead and coordinate the daily efforts of a diverse and focused work team of 20-30 employees, providing custom products, services to specific customer groups and distribution and warehouse activities such as cycle count, pick, pack and ship. This position supports a team on second shift, with the hours of 4:30pm to 1:00am, with occasional Saturday shifts as well.
Supervise, plan, and organize the department including responsibility for quality, turnaround time, efficiency, cost, and employee motivation.
Supervise and direct personnel to engineering processes on electrical and mechanical assemblies.
Hire, coach, counsel and terminate staff to build a high performing team.
Develop and mentor team leads by providing opportunities to participate in supervisor responsibilities.
Maintain quality standards and process conformance, direct quality improvements in the product & process, and monitor & coordinate turnaround time of their respective product or process.
Initiate and support continuous improvement efforts. Work within a team and with other teams to improve processes.
Assume responsibility for the proper application of established personnel policies, wage and salary policies, safety and health regulations, housekeeping, merit increases and other personnel actions within their group.
Maintain department within budget, maintain control on part usage and accurate scrap reporting, and maintain accurate labor reporting of all hours within their department.
Support International production efforts
May need to interact directly with customers
Off-Shift and Saturday coverage will be included
Prepare and participate in ISO, FDA, and Internal Audit.
Technically competent team building skills.
Demonstrated leadership and management experience in a highly technical environment.
Minimum four year degree (BS), Engineering, Management, or equivalent area of study.
Outstanding communication skills, proven leadership skills.
GN ReSound Product knowledge: instruments, fitting systems, test systems. Process flow for custom product manufacturing: O/E, Assembly, Repair, Test & Insp., Invoicing, Shipping, International Experience, Information Systems (user competency),
Kronos Application, Microsoft Office (Excel, Word, PowerPoint)
PREVIOUS RELEVANT WORK EXPERIENCE
Minimum of 3-5 years in a supervisor role with a demonstrated history of increasing responsibility
Demonstrated ability to successfully accomplish goals or objectives through the efficient supervision of people; demonstrated problem solving, language & math, reasoning and training skills, demonstrated ability to handle many concurrent tasks on a daily basis, good written and verbal communication skills, and demonstrated ability to deal with occasional high stress situations in a calm and confident fashion.